You'll be refunded in the same way you chose to pay. You can expect your refund to be processed within 14 days of sending the parcel back to us. If it's been longer, please contact Customer Service with proof of return, e.g. Your return will take up to 14 days to reach us and be processed. Need further information regarding returns? To print a returns label, please visit UPS. If you need a replacement returns note, you can find this here. How do I get replacement returns note/label? Please note, it can take up to 14 days to receive and complete your return.īe sure to keep hold of your receipt in the meantime, since the responsibility of the return is yours until it reaches us. Await your Return Confirmation email, which we will send when we have processed your return. This will be deducted from the refund that you will receive.Ĥ. This cost also applies per order if returning multiple orders in one parcel. Visit UPS website to book your return and print out a return label and schedule a pick upģ. Each order you return will cost 25 $. Package up your return securely (in original packaging where possible) and be sure to include your completed Return Form.Ģ.
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